FAQ
Good questions, straight answers
Can't find what you need? Call or text (786) 564-1647 and a real person will answer.
When should I book?
Our calendar fills from early October. Booking by mid-October gets you the best install dates and early-bird pricing. We do take late bookings through the first week of December when crews have room.
Do I have to buy the lights?
No. Every package includes commercial-grade LED lights that we own, cut and maintain. You pay for the service, not the inventory, and you never need a garage shelf for tangled strands again.
What if a bulb or section goes out?
Call or text us. Repairs are free all season and we aim to fix anything within 48 hours, usually faster. Most issues are resolved in a single quick visit.
Are you licensed and insured?
Yes. We carry general liability and workers' compensation coverage, and we can provide a certificate of insurance for HOAs and commercial properties on request.
How are the lights attached? Will it damage my roof or palms?
We use clips designed for your exact roof type (barrel tile, flat tile, shingle, metal or flat) and never use nails, screws or staples. Palms are wrapped with soft ties that come off clean in January.
Can I pick colors and a style?
Absolutely. We'll mark up a photo of your home showing the lines, bulb colors and accents before install day. Warm white is the most popular, but red and white, multicolor and custom color schemes are all available.
When do the lights come down?
Takedowns run from the first week of January through the end of the month. Tell us if you prefer earlier or later and we'll schedule around you.
What about hurricane season or storms?
Our season starts after peak hurricane season, but South Florida storms still happen. Everything is secured for wind, and if a storm damages your display we repair it at no charge.
How is payment handled?
A 50% deposit reserves your install date; the balance is due after the lights are installed and you've seen them lit. We accept card, Zelle and check.
Limited install dates
Book now and your lights are up before the neighbors even start untangling theirs.
Free written quote within one business day. Installs run October through mid-December. Takedowns in January.